Shipping policy
Thank you for choosing Dormant Debonair! We aim to provide a smooth shopping experience. Please review our shipping policy carefully.
1. All Sales Are Final
All sales made through Dormant Debonair are final. We do not accept returns or exchanges unless the product is defective or damaged upon arrival. Please ensure that you review product details and sizing information before completing your purchase.
2. Product Descriptions
If a product is pre-made or custom-made, it will be clearly indicated in the product description. Please read the descriptions thoroughly to understand the nature of the products you are purchasing.
3. Shipping Times
Orders typically ship within 3-5 business days. Please note that shipping times may vary based on your location and any potential delays with shipping carriers.
4. Shipping Methods
We offer various shipping methods at checkout. You can choose the option that best suits your needs. Shipping costs will be calculated based on your selected method and location.
5. Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your shipment's progress.
6. Issues with Delivery
If your package is lost, stolen, or damaged during transit, please contact us at [insert contact email or phone number]. While we cannot accept returns, we will do our best to assist you in resolving any shipping issues.
7. International Shipping
We currently offer international shipping to select countries. Additional customs fees or import taxes may apply and are the responsibility of the customer.
8. Contact Us
If you have any questions about our shipping policy or your order, please reach out to us at:
Email: contact@dormantdebonair.com
Phone: 781-827-1575
Thank you for your understanding and support! We appreciate your business.